Known Recalls

Model year record

2017 TURTLE TOP Odyssey

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 18V603000

Equipment adaptive/mobility

Component
Equipment adaptive/mobility
Manufacturer
Turtle Top
Vehicles affected
180
Reported to NHTSA
2018-09-10
Owners notified
2018-11-07

Defect description

Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

Safety risk

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Manufacturer remedy

Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.