Model year record

2014 TURTLE TOP Vanterra

3 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 18V603000

Equipment adaptive/mobility

Component
Equipment adaptive/mobility
Manufacturer
Turtle Top
Vehicles affected
180
Reported to NHTSA
2018-09-10
Owners notified
2018-11-07

Defect description

Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.

Safety risk

If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.

Manufacturer remedy

Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.

Recall campaignNHTSA 15V526000

Back over prevention: camera system

Component
Back over prevention: camera system
Manufacturer
Turtle Top
Vehicles affected
14
Reported to NHTSA
2015-08-18
Owners notified
2015-09-18

Defect description

Turtle Top is recalling certain model year 2014-2015 Odyssey transit buses manufactured March 12, 2014, to June 30, 2015, 2014 Odyssey XLT transit buses manufactured January 15, 2015, to April 22, 2015, and 2014 Van Terra transit buses manufactured May 6, 2014, to June 30, 2015. The affected vehicles are equipped with a back up camera system which may display images from the camera in reverse.

Safety risk

If an object or person are on the left side of the screen but are actually on the right side of the vehicle, or vice versa, there is an increased risk of a crash.

Manufacturer remedy

Turtle Top will work with ASA Electronics to notify owners, and dealers will replace the camera unit, free of charge. The recall began on September 18, 2015. Owners may contact Turtle Top customer service at 1-574-831-4340 or ASA Electronics at 1-877-384-4400. Turtle Top's number for this recall is 15E-050.

Recall campaignNHTSA 15V396000

Equipment: appliance: air conditioner

Component
Equipment: appliance: air conditioner
Manufacturer
Turtle Top
Vehicles affected
355
Reported to NHTSA
2015-06-22
Owners notified
2015-08-19

Defect description

Turtle Top is recalling certain model year 2006-2014 Odyssey, 2011 Odyssey LT, 2006-2012 Terra Transport, 2014 Terra Transport, and 2014 Van Terra vehicles built on a GM chassis with a 6.6L engine. The affected transit buses and MPV specialty vehicles are equipped with Trans-Air add-on compressor mount kits, part numbers 4012506-01, 4012506-02, 4013126-01, 4013126-02, 4013235-01, 4013235-02, 4012909, 4013125, 4013222 and 717173 installed by Trans-Air personnel. After installing the compressor, a power distribution terminal strip may not have been properly reconnected.

Safety risk

If the power distribution terminal strip has a poor connection or a loose connection, the strip may arc or overheat, increasing the risk of a vehicle fire.

Manufacturer remedy

Turtle Top will notify owners, and dealers will inspect the power distribution terminal strip connection, correcting it as necessary, free of charge. The recall began on August 19, 2015. Owners may contact Turtle Top customer service at 1-800-673-2446.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.