Known Recalls

Model year record

2024 VAN HOOL CX35

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 24V332000

Equipment

Component
Equipment
Manufacturer
ABC BUS Inc
Vehicles affected
329
Reported to NHTSA
2024-05-13
Owners notified
2024-05-20

Defect description

ABC BUS Inc. is recalling certain 2023-2024 Van Hool CX35 and CX45 vehicles equipped with Hydronic L-II heaters. The burner units may release excessive exhaust gas.

Safety risk

Excessive exhaust gas can result in smoke poisoning or cause a vehicle fire, increasing the risk of injury.

Manufacturer remedy

Owners are advised not to use the heaters until they have been repaired. Dealers will inspect, rework, and calibrate the heaters to avoid excessive exhaust gas values, free of charge. Owner notification letters are expected to be mailed May 27, 2024. Owners may contact ABC Bus customer service at 1-407-287-3184. ABC Bus number for this recall is 24E030.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.