Model year record

2011 VICTORY Cross Country

2 recall campaigns on file for this model year. 12 owner complaints on file.

Recalls

Recall campaignNHTSA 17V647000

Engine and engine cooling: engine

Component
Engine and engine cooling: engine
Manufacturer
Polaris Industries, Inc.
Vehicles affected
26,182
Reported to NHTSA
2017-10-12
Owners notified
2017-11-08

Defect description

Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiring.

Safety risk

A melted rear brake line can reduce braking performance, increasing the risk of a crash.

Manufacturer remedy

Polaris will notify owners, and dealers will re-route the brake line away from the exhaust catalyst, free of charge. The recall began on November 8, 2017. Owners may contact Polaris customer service at 1-877-737-7172. Polaris' number for this recall is V-17-02.

Recall campaignNHTSA 11V305000

Steering: steering wheel/handle bar

Component
Steering: steering wheel/handle bar
Manufacturer
POLARIS INDUSTRIES, INC.
Vehicles affected
840
Reported to NHTSA
2011-06-01
Owners notified
2011-06-17

Defect description

POLARIS IS RECALLING CERTAIN MODEL YEAR 2011 VICTORY CROSS COUNTRY MOTORCYCLES MANUFACTURED FROM JANUARY 1, THROUGH APRIL 11, 2011. THE HANDLEBAR CLAMPS AND/OR RISERS MAY HAVE BEEN MACHINED INCORRECTLY WHICH COULD CAUSE THE HANDLEBARS TO SLIP IN THE CLAMPS.

Safety risk

THIS COULD CAUSE THE OPERATOR TO LOSE CONTROL, INCREASING THE RISK OF A VEHICLE CRASH.

Manufacturer remedy

POLARIS WILL NOTIFY OWNERS, AND DEALERS WILL TEST AND REPLACE DEFECTIVE RISER/CLAMP ASSEMBLIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 17, 2011. OWNERS MAY CONTACT VICTORY CONSUMER SERVICE AT 1-888-704-5290.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Equipment24,000 mi
Latches/locks/linkages211,000 mi
Structure: body21,300 mi
Unknown or other21,400 mi
Fuel/propulsion system128,106 mi
Power train: manual transmission1450 mi
Structure117,500 mi
Visibility1100 mi

The 2010 model has 2 times as many complaints as this one. The 2012 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.