Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Safety risk
Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
Manufacturer remedy
Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Safety risk
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Manufacturer remedy
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Safety risk
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Manufacturer remedy
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Safety risk
If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Manufacturer remedy
Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Fuel/propulsion system
10
30,000 mi
Air bags
7
26,551 mi
Electrical system
5
37,000 mi
Engine
4
26,551 mi
Electronic stability control (ESC)
2
98,800 mi
Exterior lighting
2
43,888 mi
Fuel system, gasoline
2
105,000 mi
Steering
2
—
Suspension
2
16,167 mi
Unknown or other
2
33,000 mi
Air bags: frontal: driver clockspring/spiral cassette
1
—
Back over prevention
1
60,000 mi
Back over prevention: sensing system: camera
1
—
Exterior lighting: turn signal
1
60,000 mi
Forward collision avoidance: adaptive cruise control
1
—
Power train
1
95,000 mi
Service brakes
1
—
Structure: body
1
—
Visibility/wiper
1
37,000 mi
Visibility: sun/moon roof assembly
1
31,000 mi
Wheels
1
16,167 mi
The 2014 model has about half as many complaints as this one. The 2016 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.