Model year record

2001 Volkswagen Eurovan

1 recall campaign on file for this model year. 29 owner complaints on file.

Recalls

Recall campaignNHTSA 02V136000

Equipment: other: owners/service/other manual

Component
Equipment: other: owners/service/other manual
Manufacturer
VOLKSWAGEN OF AMERICA,INC
Vehicles affected
2,300
Reported to NHTSA
2002-05-16
Owners notified
2002-11-30

Defect description

ON CERTAIN MINIVANS EQUIPPED WITH CHILD RESTRAINT ANCHORAGES (TETHER ANCHORAGES) FOR USE IN CONJUNCTION WITH CHILD RESTRAINTS INSTALLED IN THE THREE REARMOST SEATING POSITIONS, THE "SAFETY FIRST" PORTION OF THE OWNER'S MANUAL DELIVERED WITH THESE VEHICLES INCORRECTLY INSTRUCTS OWNERS TO GUIDE THE TETHER STRAP UNDERNEATH THE SEAT'S HEAD RESTRAINT AND TO RAISE THE HEAD RESTRAINT SLIGHTLY, IF NECESSARY.

Safety risk

IF THE OWNER FOLLOWS THESE INSTRUCTIONS, THE HEAD RESTRAINT COULD ACCIDENTALLY SEPARATE FROM THE SEAT IN THE EVENT OF A CRASH AND CAUSE INJURY TO ANY CHILD OCCUPANT SEATED IN THE TETHERED CHILD SEAT.

Manufacturer remedy

OWNERS WILL BE SENT A NEW "SAFETY FIRST" BOOKLET THAT WILL CONTAIN CORRECTED USE INSTRUCTIONS. OWNER NOTIFICATION BEGAN NOVEMBER 30, 2002. OWNERS WHO DO NOT RECEIVE THE FREE BOOKLET WITHIN A REASONABLE TIME SHOULD CONTACT VWOA AT 1-800-822-8987.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine and engine cooling25,000 mi
Engine and engine cooling: engine28,090 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip260,000 mi
Wheels214,000 mi
Electrical system: ignition136,273 mi
Electrical system: ignition: switch1
Electrical system: wiring158,500 mi
Engine1141,000 mi
Engine and engine cooling: cooling system168,507 mi
Engine and engine cooling: engine: gasoline127,000 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys125,750 mi
Equipment: recreational vehicle/trailer: LPG systems1
Power train: automatic transmission18,090 mi
Power train: driveline: center support bearing1
Seats1147,000 mi
Seats: front assembly: seat heater/cooler152,000 mi
Service brakes, hydraulic1
Steering: hydraulic power assist: pump125,750 mi
Suspension: front: macpherson strut160,000 mi
Suspension: front: shock absorber160,000 mi
Suspension: rear120,000 mi
Suspension: rear: springs160,000 mi
Tires160,000 mi
Vehicle speed control: accelerator pedal111,000 mi
Visibility: power window devices and controls158,500 mi

The 2000 model has roughly the same number of complaints as this one. The 2002 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.