Model year record

2013 Volkswagen Jetta Hybrid

3 recall campaigns on file for this model year. 107 owner complaints on file.

Recalls

Recall campaignNHTSA 19V866000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
2,167
Reported to NHTSA
2019-12-06
Owners notified
2021-06-25

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure.

Safety risk

A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will install a repair kit and, as necessary, replace affected parts, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 34J6.

Recall campaignNHTSA 19V679000

Unknown or other

Component
Unknown or other
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
113
Reported to NHTSA
2019-09-25
Owners notified
2019-11-06

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Safety risk

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Manufacturer remedy

Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.

Recall campaignNHTSA 13V568000

Power train

Component
Power train
Manufacturer
Volkswagen of America, Inc.
Vehicles affected
3,837
Reported to NHTSA
2013-11-14
Owners notified
2013-12-06

Defect description

Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013 and equipped with a DQ-200 direct-shift gearbox. Due to gearbox fluid additives, the control module within the gearbox may corrode. The deposits from this corrosion may cause an electrical short and result in a stall-like condition.

Safety risk

This sudden loss of power while driving increases the risk of a crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will replace the gearbox oil with a non-corrosive version, free of charge. The recall began on December 6, 2013. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 34F6/4V.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train5580,000 mi
Engine1480,000 mi
Electrical system870,000 mi
Service brakes819,500 mi
Vehicle speed control565,000 mi
Fuel/propulsion system476,000 mi
Air bags240,000 mi
Power train: automatic transmission2
Air bags: frontal: driver clockspring/spiral cassette1111,000 mi
Electrical system: horn132,000 mi
Electronic stability control (ESC)176,000 mi
Hybrid propulsion system198,000 mi
Steering1111,936 mi
Structure110,000 mi
Unknown or other1
Visibility110,000 mi
Visibility/wiper163,000 mi

The 2014 model has 4 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA18003Air Bag Clockspring Failure

Air bags: frontal: driver clockspring/spiral cassette

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.