Model year record

2004 Volkswagen Touareg

4 recall campaigns on file for this model year. 375 owner complaints on file.

Recalls

Recall campaignNHTSA 17V583000

Fuel system, gasoline: delivery: fuel pump

Component
Fuel system, gasoline: delivery: fuel pump
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
73,941
Reported to NHTSA
2017-09-20
Owners notified
2018-03-09

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2004-2007 Touareg vehicles. These gasoline-powered vehicles have a fuel filter flange that may crack, allowing fuel to leak.

Safety risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Volkswagen will notify owners, and dealers will inspect the fuel filter flange for cracks, replacing the flange if cracks are found. If no cracks are found, a protective cover will be installed onto the filter flange. These repairs will be performed free of charge. The recall began March 9, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20Ai.

Recall campaignNHTSA 04V592000

Seat belts

Component
Seat belts
Manufacturer
VOLKSWAGEN OF AMERICA, INC
Vehicles affected
50,483
Reported to NHTSA
2004-12-15
Owners notified
2005-04-11

Defect description

CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) MODE TO AN AUTOMATIC LOCKING RETRACTOR (ALR) MODE FOR THE PURPOSES OF CHILD RESTRAINT INSTALLATION. THE BELT MAY DEACTIVATE THE ALR MODE WITH CERTAIN CHILD RESTRAINTS.

Safety risk

WHEN INVOLVED IN A CRASH, THE CHILD RESTRAINTS MAY NOT BE PROPERLY SECURED, INCREASING THE RISK OF INJURIES OR DEATH.

Manufacturer remedy

DEALERS WILL PERMANENTLY INSTALL A 'CLIP' IN EACH OF THE TWO REAR OUTBOARD SEAT BELTS. THE CLIPS WILL PREVENT UNWANTED DEACTIVATION OF THE ALR MODE WITH CHILD SEAT INSTALLATIONS. THE RECALL BEGAN ON APRIL 11, 2005. OWNERS SHOULD CONTACT VW AT 1-800-822-8987.

Recall campaignNHTSA 04V233000

Seat belts: rear/other

Component
Seat belts: rear/other
Manufacturer
VOLKSWAGEN OF AMERICA, INC
Vehicles affected
24,269
Reported to NHTSA
2004-05-19
Owners notified
2004-06-21

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT MAY HAVE BEEN INSUFFICIENTLY RIVETED.

Safety risk

IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

Manufacturer remedy

DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE BELT BUCKLE. OWNER NOTIFICATION BEGAN ON JUNE 21, 2004. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

Recall campaignNHTSA 03V266000

Electrical system: wiring

Component
Electrical system: wiring
Manufacturer
VOLKSWAGEN OF AMERICA,INC
Vehicles affected
670
Reported to NHTSA
2003-07-25
Owners notified
2003-10-10

Defect description

ON CERTAIN SPORT UTILITY VEHICLES, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WIRING HARNESS MAY HAVE BEEN IMPROPERLY ROUTED DURING ASSEMBLY. AN IMPROPERLY ROUTED TPMS WIRING HARNESS MAY CONTACT THE PARKING BRAKE CABLE SPRING.

Safety risk

IF THIS HAPPENS, THE TPMS WIRING CIRCUIT COULD BE INTERRUPTED, RESULTING IN AN INOPERATIVE TPMS, AND CAUSING A SHORT-TO-GROUND CONDITION THAT COULD POTENTIALLY RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL INSPECT THE TPMS WIRING HARNESS ROUTING AND, IF NECESSARY, CORRECT THE WIRING HARNESS ROUTING. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT VWOA AT 1-800-893-5298.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system3635,000 mi
Power train: automatic transmission2629,500 mi
Fuel/propulsion system2595,171 mi
Tires: pressure monitoring and regulating systems238,079 mi
Air bags2064,000 mi
Vehicle speed control178,000 mi
Steering1219,549 mi
Suspension1211,000 mi
Tires1216,000 mi
Power train1190,000 mi
Engine and engine cooling102,000 mi
Exterior lighting1075,000 mi
Service brakes, hydraulic109,029 mi
Engine790,000 mi
Suspension: front727,895 mi
Engine and engine cooling: engine690 mi
Vehicle speed control: accelerator pedal61,500 mi
Fuel system, gasoline591,000 mi
Latches/locks/linkages: doors: latch510,000 mi
Structure575,285 mi
Unknown or other5168,835 mi
Air bags: frontal: sensor/control module42,000 mi
Electrical system: wiring48,079 mi
Electronic stability control (ESC)4103,000 mi
Fuel system, gasoline: fuel injection system4810 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)4300 mi
Power train: driveline466,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip45,400 mi
Visibility: windshield wiper/washer425,000 mi
Air bags: frontal33,500 mi
Electrical system: 12V/24V/48V battery38,079 mi
Electrical system: wiring: interior/under dash310,800 mi
Equipment325,000 mi
Exterior lighting: headlights3100 mi
Latches/locks/linkages359,000 mi
Power train: transfer case (4-wheel drive)334,000 mi
Service brakes3114,940 mi
Wheels32 mi
Engine and engine cooling: engine: gasoline280,000 mi
Equipment: appliance: air conditioner2
Parking brake246,605 mi
Seat belts282,000 mi
Seat belts: rear/other2
Structure: body290,000 mi
Tires: tread/belt2
Visibility/wiper254,496 mi
Visibility: defroster/defogger/hvac system219,880 mi
Electrical system: instrument cluster/panel131,000 mi
Electrical system: alternator/generator/regulator110,000 mi
Electrical system: horn1
Electrical system: ignition15,000 mi
Electrical system: ignition: switch175,285 mi
Electrical system: starter assembly131,000 mi
Engine and engine cooling: cooling system144,000 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys119,165 mi
Engine and engine cooling: exhaust system1
Engine and engine cooling: exhaust system: emission control1134,447 mi
Equipment: electrical1
Fuel system, gasoline: delivery: fuel pump1130,000 mi
Power train: automatic transmission: lever and linkage: floor shift175,285 mi
Power train: driveline: driveshaft1
Power train: manual transmission11,000 mi
Seats1
Seats: front assembly: power adjust1
Seats: front assembly: recliner15,400 mi
Service brakes, hydraulic: foundation components: disc: pads1150 mi
Service brakes, hydraulic: power assist: hydraulic12,000 mi
Structure: body: hatchback/liftgate: support device/strut1
Suspension: front: control arm: lower arm139,000 mi
Suspension: rear: springs: air suspension system110,000 mi
Tires: sidewall1
Trailer hitches125,000 mi
Visibility1200 mi
Visibility: rear window wiper/washer1300 mi
Visibility: windshield wiper/washer: linkages119,000 mi

The 2005 model has 4 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.