Known Recalls

Model year record

2018 Volvo V90

1 recall campaign on file for this model year. 5 owner complaints on file.

Recalls

Recall campaignNHTSA 18V800000

Electrical system: software

Component
Electrical system: software
Manufacturer
Volvo Car USA LLC
Vehicles affected
17,548
Reported to NHTSA
2018-11-13
Owners notified
2018-12-26

Defect description

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

Safety risk

If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

Manufacturer remedy

Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Exterior lighting3—
Electrical system2—

The 2019 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.