Model year record

2020 Volvo XC40

1 recall campaign on file for this model year. 33 owner complaints on file.

Recalls

Recall campaignNHTSA 20V144000

Forward collision avoidance: automatic emergency braking

Component
Forward collision avoidance: automatic emergency braking
Manufacturer
Volvo Car USA LLC
Vehicles affected
121,605
Reported to NHTSA
2020-03-12
Owners notified
2020-04-09

Defect description

Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

Safety risk

If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Manufacturer remedy

Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R29998.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine6
Power train6
Service brakes5
Electrical system4
Back over prevention: sensing system: camera2
Forward collision avoidance: automatic emergency braking2
Air bags1
Electrical system: software130,453 mi
Exterior lighting1
Forward collision avoidance: warnings1
Lane departure: assist1
Seat belts1500 mi
Unknown or other1500 mi
Visibility/wiper1

The 2019 model has about half as many complaints as this one. The 2021 model has about a third as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.