Model year record

2003 WORKHORSE Chassis

1 recall campaign on file for this model year. 28 owner complaints on file.

Recalls

Recall campaignNHTSA 04V195000

Electrical system

Component: Electrical system
Manufacturer: WORKHORSE CUSTOM CHASSIS
Vehicles affected: 30,345
Reported to NHTSA: 2004-04-22
Owners notified: 2005-01-01

Defect description

CERTAIN CHASSIS EQUIPPED WITH ACTIA CORPORATE INSTRUMENT CLUSTERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 101 "CONTROLS AND DISPLAYS" AND 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." IF THE BRAKE FAIL INPUT FALLS BELOW A VOLTAGE OF 1.5V, THE BRAKE FAILURE LAMP AND ALARM WILL BE ACTIVATED. ALSO ACTIVATION OF THE ABS TELL TALE WHEN THE ABS IS NOT PROPERLY FUNCTIONING DOES NOT ALWAYS OCCUR.

Safety risk

THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.

Manufacturer remedy

WORKHORSE WILL NOTIFY ITS CUSTOMERS AND REPROGRAM THE INSTRUMENT PANEL CLUSTER FREE OF CHARGE. THE RECALL BEGAN JANUARY 2005. OWNERS SHOULD CONTACT WORKHORSE AT 1-877-246-7731.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Service brakes, hydraulic	11	23,500 mi
Power train: automatic transmission	2	12,003 mi
Service brakes, hydraulic: foundation components: disc: caliper	2	6,435 mi
Equipment	1	23,000 mi
Equipment: recreational vehicle/trailer	1	23,000 mi
Power train	1	20,622 mi
Service brakes	1	70,914 mi
Service brakes, air	1	10,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip	1	—
Service brakes, hydraulic: foundation components: disc: rotor	1	6,435 mi
Steering: linkages: arm: idler and attachment	1	3,700 mi
Structure	1	2 mi
Suspension: front: control arm	1	—
Suspension: front: shock absorber	1	—
Unknown or other	1	2 mi
Visibility: windshield	1	2 mi

The 2004 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.