Known Recalls

Model year record

2008 WORKHORSE R20

1 recall campaign on file for this model year. 1 owner complaint on file.

Recalls

Recall campaignNHTSA 10V314000

Engine and engine cooling

Component
Engine and engine cooling
Manufacturer
NAVISTAR, INC
Vehicles affected
39
Reported to NHTSA
2010-07-06
Owners notified
2010-09-09

Defect description

NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2008 WORKHORSE R20 CHASSIS MANUFACTURED FROM FEBRUARY 5, 2007 THROUGH SEPTEMBER 24, 2008, EQUIPPED WITH CATERPILLAR C7 ENGINES. THE #5 AND #6 FUEL LINES MAY CRACK AT THE FASTENING POINT TO THE COMMON FUEL RAIL AND CAUSE A FUEL LEAK.

Safety risk

A FUEL LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, CAN RESULT IN A VEHICLE FIRE.

Manufacturer remedy

CATERPILLER WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 9, 2010. OWNERS MAY CONTACT CATERPILLAR TOLL-FREE AT 1-800-447-4986 OR NAVISTAR AT 1-260-461-1890.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes, hydraulic116,500 mi

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.