Known Recalls

Model year record

2007 WORKHORSE W18

1 recall campaign on file for this model year. 3 owner complaints on file.

Recalls

Recall campaignNHTSA 08V442000

Steering: gear box: shaft pitman

Component
Steering: gear box: shaft pitman
Manufacturer
WORKHORSE CUSTOM CHASSIS
Vehicles affected
5,606
Reported to NHTSA
2008-08-28
Owners notified
2008-09-19

Defect description

WORKHORSE IS RECALLING 5,606 MY 2006-2008 W42 COMMERCIAL CHASSIS AND W18 RECREATIONAL VEHICLE CHASSIS. THE CASTLE NUT THAT RETAINS THE STEERING DRAG LINK TO THE PITMAN ARM MAY HAVE BEEN IMPROPERLY TORQUED DURING ASSEMBLY. THE IMPROPER TORQUE MAY HAVE DAMAGED THE CASTLE NUT AND COMPROMISED THE INTEGRITY OF THE CONNECTION.

Safety risk

IF THE DRAG LINK WERE TO SEPARATE FROM THE PITMAN ARM, THE DRIVER WOULD NOT HAVE DIRECTIONAL CONTROL OF THE VEHICLE POSSIBLY CAUSING A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE AND PROPERLY TIGHTEN THE CASTLE NUT THAT RETAINS THE STEERING DRAG LINK TO THE PITMAN ARM. THE RECALL BEGAN ON SEPTEMBER 19, 2008. OWNERS MAY CONTACT WORKHORSE AT 1-877-946-7731 OR AT HTTP://WWW.NAVISTAR.COM.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Steering21,600 mi
Electrical system11,600 mi

The 2006 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.