Known Recalls

Model year record

2013 ZERO DS

1 recall campaign on file for this model year. 1 owner complaint on file.

Recalls

Recall campaignNHTSA 13V635000

Electrical system: software

Component
Electrical system: software
Manufacturer
Zero Motorcycles Inc.
Vehicles affected
667
Reported to NHTSA
2013-12-18
Owners notified
2014-01-14

Defect description

Zero Motorcycles Inc. (Zero) is recalling certain model year 2012-2013 XU, S, DS, and model year 2013 FX motorcycles. The affected motorcycles have controller firmware that, as a result of certain system faults, may shut off power to the motor.

Safety risk

A sudden loss of power to the motor may increase the risk of a crash.

Manufacturer remedy

Zero will notify owners, and dealers will update the controller firmware, free of charge. The recall is expected to begin in mid-January 2014. Owners may contact Zero at 1-888-786-9376.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Suspension14,000 mi

The 2012 model has about a quarter as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.