Known Recalls

Model year record

2020 ZERO SR/S

1 recall campaign on file for this model year. 1 owner complaint on file.

Recalls

Recall campaignNHTSA 20V704000

Exterior lighting: brake lights: switch

Component
Exterior lighting: brake lights: switch
Manufacturer
Zero Motorcycles Inc.
Vehicles affected
659
Reported to NHTSA
2020-11-13
Owners notified
2020-11-30

Defect description

Zero Motorcycles Inc. (Zero) is recalling certain 2020 SR/F and SR/S motorcycles. The front brake switch can fail from water getting into the switch.

Safety risk

An inoperable front brake switch will not illuminate the brake light when the rider applies the front brakes. Following vehicles may not realize the motorcycle is braking. Cruise control will not shut off with the application of the front brakes. Both conditions increase the risk of a crash.

Manufacturer remedy

Zero will notify owners, and dealers will the replace the front brake switch, free of charge. The recall began November 30, 2020. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-021-020.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Service brakes, hydraulic11,200 mi

The 2021 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.