Known Recalls

Recall campaign · NHTSA 09V318000

Visibility: glass, side/rear

DAIMLER BUSES NORTH AMERICA, INC. filed this campaign with NHTSA on 2009-08-07.

Recall campaignNHTSA 09V318000

Visibility: glass, side/rear

Component
Visibility: glass, side/rear
Manufacturer
DAIMLER BUSES NORTH AMERICA, INC.
Vehicles affected
824
Reported to NHTSA
2009-08-07
Owners notified
2009-10-21

Defect description

DAIMLER BUS NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 ORION VII TRANSIT BUSES MANUFACTURED FROM DECEMBER 2007 THROUGH JULY 2009. THE PASSENGER WINDOWS HAVE A TIP-IN TRANSOM WINDOW WHICH IS ATTACHED BY SCREWS. THESE SCREWS MAY LOOSEN AND THE WINDOW MAY DISLODGE AND FALL INTO THE BUS.

Safety risk

A COLLAPSING WINDOW COULD INJURE PASSENGERS.

Manufacturer remedy

AN INTERIM NOTICE WAS SENT TO OWNERS ON OCTOBER 21, 2009 INSTRUCTING THEM TO CHECK THAT THE SCREWS ARE PROPERLY TIGHTENED AND TO INSPECT THEM PERIODICALLY. A PERMANENT REPAIR IS NOW AVAILABLE AND OWNERS WILL BE PROVIDED INSTRUCTIONS TO REPAIR THE BUSES FREE OF CHARGE. AN OWNER NOTIFICATION ADVISING OWNERS ABOUT THE PERMANENT FREE REMEDY WILL BE MAILED ON OR ABOUT AUGUST 27, 2010. OWNERS MAY CONTACT DAIMLER BUSES NORTH AMERICA AT 1-800-716-7466.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Scope of coverage

4 model years across 1 models.

ModelYears on record
ORION VII2009 2008 2007 2006

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.