Model year record

2007 ORION VII

9 recall campaigns on file for this model year. 2 owner complaints on file.

Recalls

Recall campaignNHTSA 15V288000

Engine and engine cooling: engine

Component
Engine and engine cooling: engine
Manufacturer
Daimler Buses North America
Vehicles affected
455
Reported to NHTSA
2015-05-15
Owners notified
2015-06-12

Defect description

Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII natural gas-powered transit buses manufactured January 1, 2007, to October 1, 2012. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.

Safety risk

If the engine oil comes into contact with hot surfaces, it can increase the risk of a vehicle fire.

Manufacturer remedy

Cummins will notify owners on behalf of DBNA, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357.

Recall campaignNHTSA 14V106000

Engine and engine cooling: engine

Component
Engine and engine cooling: engine
Manufacturer
Daimler Buses North America
Vehicles affected
455
Reported to NHTSA
2014-03-05
Owners notified
2014-04-12

Defect description

Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII transit buses manufactured January 2007 through October 2012 equipped with certain Cummins Westport Model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.

Safety risk

The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.

Manufacturer remedy

Cummins Inc. and Cummins Wesport Inc. will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357. Cummins' number for this recall is C1462 (for ISL G engines) or C1461 (for ISX12 G) engines.

Recall campaignNHTSA 13V476000

Electrical system

Component
Electrical system
Manufacturer
Daimler Buses North America
Vehicles affected
3,009
Reported to NHTSA
2013-09-27
Owners notified
2013-11-29

Defect description

Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to heat.

Safety risk

Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

Manufacturer remedy

DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.

Recall campaignNHTSA 09V318000

Visibility: glass, side/rear

Component
Visibility: glass, side/rear
Manufacturer
DAIMLER BUSES NORTH AMERICA, INC.
Vehicles affected
824
Reported to NHTSA
2009-08-07
Owners notified
2009-10-21

Defect description

DAIMLER BUS NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 ORION VII TRANSIT BUSES MANUFACTURED FROM DECEMBER 2007 THROUGH JULY 2009. THE PASSENGER WINDOWS HAVE A TIP-IN TRANSOM WINDOW WHICH IS ATTACHED BY SCREWS. THESE SCREWS MAY LOOSEN AND THE WINDOW MAY DISLODGE AND FALL INTO THE BUS.

Safety risk

A COLLAPSING WINDOW COULD INJURE PASSENGERS.

Manufacturer remedy

AN INTERIM NOTICE WAS SENT TO OWNERS ON OCTOBER 21, 2009 INSTRUCTING THEM TO CHECK THAT THE SCREWS ARE PROPERLY TIGHTENED AND TO INSPECT THEM PERIODICALLY. A PERMANENT REPAIR IS NOW AVAILABLE AND OWNERS WILL BE PROVIDED INSTRUCTIONS TO REPAIR THE BUSES FREE OF CHARGE. AN OWNER NOTIFICATION ADVISING OWNERS ABOUT THE PERMANENT FREE REMEDY WILL BE MAILED ON OR ABOUT AUGUST 27, 2010. OWNERS MAY CONTACT DAIMLER BUSES NORTH AMERICA AT 1-800-716-7466.

Recall campaignNHTSA 09V215000

Visibility: glass, side/rear

Component
Visibility: glass, side/rear
Manufacturer
DAIMLER BUSES NORTH AMERICA, INC.
Vehicles affected
286
Reported to NHTSA
2009-06-11
Owners notified
2009-07-15

Defect description

ORION IS RECALLING 286 MODEL YEAR 2007 THROUGH 2009 TRANSIT BUSES MANUFACTURED BETWEEN DECEMBER 2007 AND APRIL 2009. THE BOND OF THE GLASS TO THE ALUMINUM FRAME OF THE PASSENGER WINDOWS IS NOT ADEQUATE ENOUGH TO HOLD THE WINDOW ATTACHED TO THE FRAME.

Safety risk

THE WINDOW COULD DISLODGE FROM THE BUS WHILE IN OPERATION, POSSIBLY BECOMING A ROAD HAZARD TO OTHER MOTORISTS WHICH COULD RESULT IN A VEHICLE CRASH.

Manufacturer remedy

ORION WILL NOTIFY OWNERS AND THE MOVING WINDOW PORTION WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JULY 15, 2009. OWNERS MAY CONTACT HEHR INTERNATIONAL AT 1-989-845-3067 OR ORION AT 1-800-716-7466.

Recall campaignNHTSA 09V099000

Seats: front assembly: seat heater/cooler

Component
Seats: front assembly: seat heater/cooler
Manufacturer
DAIMLER BUSES NORTH AMERICA, INC.
Vehicles affected
804
Reported to NHTSA
2009-03-25
Owners notified
2009-05-04

Defect description

DAIMLER BUS IS RECALLING 804 MY 2006-2009 TRANSIT BUSES EQUIPPED WITH A NEW YORK CUSTOM SEAT HEATER. CURRENTLY, THE TERMINAL CONNECTION OF THE SEAT HEATER IS IMMEDIATELY LOCATED NEXT TO THE SEAT BUS BAR. SHOULD CONDUCTIVE MATERIAL OR DEBRIS, SUCH AS A WASHER, ENTER BETWEEN THE TERMINAL CONNECTION AND THE SEAT BUS BAR, A SHORT CIRCUIT COULD OCCUR.

Safety risk

A SHORT CIRCUIT BETWEEN THE SEAT BUS BAR AND THE ADJACENT TERMINAL CONNECTION COULD OVERHEAT THE WIRE, POSSIBLY RESULTING IN A FIRE.

Manufacturer remedy

DEALERS WILL INSPECT BUSES FOR DEBRIS AND WILL RELOCATE THE TERMINAL CONNECTION AWAY FROM THE BUS BAR. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT DAIMLER BUSES AT 905-403-7807.

Recall campaignNHTSA 08V480000

Engine and engine cooling: engine: diesel

Component
Engine and engine cooling: engine: diesel
Manufacturer
DAIMLER BUSES NORTH AMERICA, INC.
Vehicles affected
175
Reported to NHTSA
2008-09-29
Owners notified
2008-10-20

Defect description

DAIMLER BUSES IS RECALLING 175 MY 2004-2008 ORION V AND VII BUSES EQUIPPED WITH A CUMMINS ISL DIESEL ENGINES. DUE TO VARIOUS ALTERNATOR CABLE ROUTING CONFIGURATIONS, IT MAY BE POSSIBLE FOR THE CABLE TO RUB ON ENGINE COMPONENTS.

Safety risk

WHEN THE CABLE RUBBING IS NOT DETECTED DURING REGULAR MAINTENANCE INSPECTIONS, THE INSULATION CAN RUB TO EXPOSE THE ELECTRIFIED CABLE. ARCING CAN CAUSE A FIRE TO OCCUR.

Manufacturer remedy

DAIMLER BUSES WILL REROUTE THE ALTERNATOR CABLE TO ENSURE THAT THE CABLE DOES NOT CONTACT ENGINE COMPONENTS. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 2009. OWNERS MAY CONTACT DAIMLER BUSES AT 1-800-716-7466.

Recall campaignNHTSA 07V379000

Engine and engine cooling

Component
Engine and engine cooling
Manufacturer
DAIMLERCHRYSLER COMMERCIAL BUSES NA
Vehicles affected
71
Reported to NHTSA
2007-08-28
Owners notified
2008-01-25

Defect description

ON CERTAIN TRANSIT BUSES EQUIPPED WITH CUMMINS ENGINES CONFIGURED WITH DIESEL PARTICULATE FILTERS (DPF) AND ULTRA COMPACT MODULES (UCM), THE UCM MAY FAIL. THE UCM IS LOCATED IN A WIRING HARNESS INSIDE THE ENGINE COMPARTMENT ON THE CURB SIDE.

Safety risk

THE ENGINE MAY STALL AND THE UCM MAY FAIL CAUSING A FIRE.

Manufacturer remedy

OWNERS WILL BE PROVIDED WITH INSTRUCTIONS AND PARTS TO REPLACE THE 5 AMP CIRCUIT BREAKER WITH A 2 AMP FUSE TO MITIGATE THE FAILURE OF THE UCM FROM SUBSEQUENTLY CAUSING A FIRE. THE RECALL BEGAN ON JANUARY 25, 2008. OWNERS MAY CONTACT DCBUSNA/ORION BUS AT 905-403-7832.

Recall campaignNHTSA 07V326000

Engine and engine cooling: exhaust system

Component
Engine and engine cooling: exhaust system
Manufacturer
DAIMLERCHRYSLER COMMERCIAL BUSES NA
Vehicles affected
96
Reported to NHTSA
2007-07-26
Owners notified
2007-09-03

Defect description

ON CERTAIN TRANSIT BUSES BUILT WITH CUMMINS ISL ENGINES, THE EXHAUST ELBOW WAS INCORRECTLY ASSEMBLED AND WELDED DURING PRODUCTION. THE UPPER FLANGE HAS A BUTT TYPE WELD INSTEAD OF A FILLET TYPE WELD.

Safety risk

AN EXHAUST SYSTEM THAT IS NOT MAINTAINED TO ENSURE THAT THERE ARE NO LEAKING SECTIONS CAN CAUSE HEAT DAMAGE TO SURROUNDING COMPONENTS INCREASING THE RISK OF A FIRE.

Manufacturer remedy

OWNERS WILL BE REIMBURSED FOR THE REPLACEMENT OF THE EXHAUST ELBOW. THE RECALL BEGAN DURING SEPTEMBER 2007. OWNERS MAY CONTACT ORION AT 1-800-716-7466.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system140,000 mi
Fuel system, other140,000 mi

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.