Known Recalls

Recall campaign · NHTSA 10V603000

Visibility: rearview mirrors/devices: interior

VAN HOOL N.V. filed this campaign with NHTSA on 2010-12-01.

Recall campaignNHTSA 10V603000

Visibility: rearview mirrors/devices: interior

Component
Visibility: rearview mirrors/devices: interior
Manufacturer
VAN HOOL N.V.
Vehicles affected
1,673
Reported to NHTSA
2010-12-01
Owners notified
2011-01-10

Defect description

VAN HOOL IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2011 TRANSIT BUSES AND MOTORCOACHES MANUFACTURED FROM AUGUST 2002 THROUGH OCTOBER 2010, EQUIPPED WITH HADLEY REMOTE MIRROR SWITCHES, PART NUMBERS 509VH AND 509VH1F. THE REAR VIEW MIRROR SWITCH MAY OVERHEAT, CAUSING THE PLASTIC HOUSING TO MELT.

Safety risk

EXCESSIVE HEATING CAN CAUSE A FIRE RESULTING IN SMOKE, OPERATOR DISTRACTION, OR PERSONAL INJURY. AN OVERHEATED MIRROR SWITCH COULD CAUSE THE EXTERIOR REAR VIEW MIRRORS TO NOT OPERATE. THE MIRRORS MAY NOT ADJUST PROPERLY FROM THE INTERIOR SWITCH OR OPERATE POORLY. THEREFORE, THE DRIVER MAY NOT BE ABLE TO HAVE FULL USE OF THE REAR VIEW MIRROR, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

VAN HOOL WILL NOTIFY OWNERS VIA ITS DEALER ABC BUS INC. OWNERS WILL HAVE THE CHOICE TO PERFORM THE REPAIR THEMSELVES OR TO TAKE THE VEHICLE(S) TO AN ABC-LOCATION FOR REPAIR, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 10, 2011. OWNERS MAY CONTACT THE WARRANTY ADMINISTRATOR FOR ABC BUS, INC. TOLL FREE AT 1-877-427-7278.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Scope of coverage

38 model years across 10 models.

ModelYears on record
VAN HOOL A300K2009 2008 2006
VAN HOOL A300K HYB2005
VAN HOOL A300L2010 2009 2008
VAN HOOL A3302004 2003 2002
VAN HOOL A330FC2007 2004
VAN HOOL AG3002009 2007 2006 2004 2003 2002
VAN HOOL C20452011 2010 2009 2008 2007 2006
VAN HOOL T21402010 2009 2008 2007 2006
VAN HOOL T21452010 2009 2008 2007 2006
VAN HOOL TD9252011 2010 2009 2008

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.