VAN HOOL IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2011 TRANSIT BUSES AND MOTORCOACHES MANUFACTURED FROM AUGUST 2002 THROUGH OCTOBER 2010, EQUIPPED WITH HADLEY REMOTE MIRROR SWITCHES, PART NUMBERS 509VH AND 509VH1F. THE REAR VIEW MIRROR SWITCH MAY OVERHEAT, CAUSING THE PLASTIC HOUSING TO MELT.
Safety risk
EXCESSIVE HEATING CAN CAUSE A FIRE RESULTING IN SMOKE, OPERATOR DISTRACTION, OR PERSONAL INJURY. AN OVERHEATED MIRROR SWITCH COULD CAUSE THE EXTERIOR REAR VIEW MIRRORS TO NOT OPERATE. THE MIRRORS MAY NOT ADJUST PROPERLY FROM THE INTERIOR SWITCH OR OPERATE POORLY. THEREFORE, THE DRIVER MAY NOT BE ABLE TO HAVE FULL USE OF THE REAR VIEW MIRROR, INCREASING THE RISK OF A CRASH.
Manufacturer remedy
VAN HOOL WILL NOTIFY OWNERS VIA ITS DEALER ABC BUS INC. OWNERS WILL HAVE THE CHOICE TO PERFORM THE REPAIR THEMSELVES OR TO TAKE THE VEHICLE(S) TO AN ABC-LOCATION FOR REPAIR, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 10, 2011. OWNERS MAY CONTACT THE WARRANTY ADMINISTRATOR FOR ABC BUS, INC. TOLL FREE AT 1-877-427-7278.
VAN HOOL IS RECALLING 149 MY 2004-2007 C2045, T2140, AND T2145 MOTOR COACHES EQUIPPED WITH DOGA WINDSHIELD WIPER SYSTEMS. LINKAGES WERE POORLY FINISHED. THIS COULD LEAD TO A MISALIGNMENT OF THE WINDSHIELD WIPER SYSTEM, BLOCKING THE MOTOR.
Safety risk
FAILURE OF THE WIPER LINKAGES WILL LEAD TO WIPER SYSTEM BREAKDOWN. THE OPERATOR WILL HAVE REDUCED VISIBILITY WHICH COULD RESULT IN A CRASH.
Manufacturer remedy
VAN HOOL IS WORKING WITH DOGA AND DOGA WILL REPLACE THE WIPER MOTOR FREE OF CHARGE. THE RECALL BEGAN ON JULY 23, 2008. OWNERS MAY CONTACT VAN HOOL (ABC COMPANIES) AT 1-407-656-7977.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Engine and engine cooling: engine: diesel
1
130,000 mi
The 2007 model has about a third as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.