Recall campaign · NHTSA 12V035000

Power train: automatic transmission: gear position indication (PRNDL)

FORD MOTOR COMPANY filed this campaign with NHTSA on 2012-02-02.

Recall campaignNHTSA 12V035000

Power train: automatic transmission: gear position indication (PRNDL)

Component
Power train: automatic transmission: gear position indication (PRNDL)
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
13,239
Reported to NHTSA
2012-02-02
Owners notified
2012-03-02

Defect description

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-53 AND F-59 STRIPPED CHASSIS VEHICLES MANUFACTURED FROM FEBRUARY 1, 2010 THROUGH JULY 1, 2011 AND CERTAIN MODEL YEAR 2012 F-53 AND F-59 STRIPPED CHASSIS VEHICLES MANUFACTURED FROM MAY 10, 2011 THROUGH OCTOBER 25, 2011. THE ‘PRNDL’ CABLE MAY BREAK AT THE ATTACHMENT TO THE TRANSMISSION CONTROL SELECTOR ARM ASSEMBLY MOUNTED ON THE STEERING COLUMN. IF THE CABLE BREAKS, THE TRANSMISSION GEAR INDICATOR IN THE ‘PRNDL’ DISPLAY IN THE INSTRUMENT PANEL WILL REMAIN IN THE FIRST GEAR POSITION REGARDLESS OF THE GEAR SELECTED.

Safety risk

AN INCORRECT GEAR INDICATION IN THE INSTRUMENT PANEL MAY PREVENT THE DRIVER FROM KNOWING IF THEY ARE IN PARK OR REVERSE, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

FORD WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE TRANSMISSION SELECTOR ARM ASSEMBLY AND THE ‘PRNDL’ CABLE ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 2, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Notes

FORD'S SAFETY RECALL NUMBER IS 12S27.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

Scope of coverage

4 model years across 2 models.

ModelYears on record
Ford F-532012 2011
Ford F-592012 2011

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.