Model year record

2011 Ford F-53

1 recall campaign on file for this model year. 9 owner complaints on file.

Recalls

Recall campaignNHTSA 12V035000

Power train: automatic transmission: gear position indication (PRNDL)

Component
Power train: automatic transmission: gear position indication (PRNDL)
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
13,239
Reported to NHTSA
2012-02-02
Owners notified
2012-03-02

Defect description

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-53 AND F-59 STRIPPED CHASSIS VEHICLES MANUFACTURED FROM FEBRUARY 1, 2010 THROUGH JULY 1, 2011 AND CERTAIN MODEL YEAR 2012 F-53 AND F-59 STRIPPED CHASSIS VEHICLES MANUFACTURED FROM MAY 10, 2011 THROUGH OCTOBER 25, 2011. THE ‘PRNDL’ CABLE MAY BREAK AT THE ATTACHMENT TO THE TRANSMISSION CONTROL SELECTOR ARM ASSEMBLY MOUNTED ON THE STEERING COLUMN. IF THE CABLE BREAKS, THE TRANSMISSION GEAR INDICATOR IN THE ‘PRNDL’ DISPLAY IN THE INSTRUMENT PANEL WILL REMAIN IN THE FIRST GEAR POSITION REGARDLESS OF THE GEAR SELECTED.

Safety risk

AN INCORRECT GEAR INDICATION IN THE INSTRUMENT PANEL MAY PREVENT THE DRIVER FROM KNOWING IF THEY ARE IN PARK OR REVERSE, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

FORD WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE TRANSMISSION SELECTOR ARM ASSEMBLY AND THE ‘PRNDL’ CABLE ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 2, 2012. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Wheels321,181 mi
Electrical system1
Equipment adaptive/mobility1
Power train1
Power train: automatic transmission: gear position indication (PRNDL)1
Service brakes124,000 mi
Tires18,228 mi

The 2010 model has 9 times as many complaints as this one. The 2012 model has 9 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.