Known Recalls

Recall campaign · NHTSA 12V308000

Visibility: windshield wiper/washer: linkages

MACK TRUCKS, INC filed this campaign with NHTSA on 2012-07-02.

Recall campaignNHTSA 12V308000

Visibility: windshield wiper/washer: linkages

Component
Visibility: windshield wiper/washer: linkages
Manufacturer
MACK TRUCKS, INC
Vehicles affected
1,174
Reported to NHTSA
2012-07-02
Owners notified
2012-08-22

Defect description

MACK IS RECALLING CERTAIN MODEL YEAR 2012 CHU, CXU, AND GU VEHICLES, MANUFACTURED FROM OCTOBER 10, 2011, THROUGH NOVEMBER 17, 2011. HARDWARE USED TO SECURE THE WINDSHIELD WIPER LINKAGE TO THE WIPER MOTOR MAY NOT BE SUFFICIENTLY TORQUED, AND MAY CAUSE THE WINDSHIELD WIPER LINKAGE TO DETACH FROM THE WIPER MOTOR. AS A RESULT, THE WINDSHIELD WIPERS WILL NOT FUNCTION.

Safety risk

IF THIS OCCURS, UNDER CERTAIN DRIVING CONDITIONS THE DRIVER'S VISIBILITY WILL BE REDUCED, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

MACK WILL NOTIFY OWNERS, AND REPLACE THE HARDWARE ON AFFECTED VEHICLES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2012. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.

Notes

MACK’S RECALL NUMBER IS SC0364.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

Scope of coverage

3 model years across 3 models.

ModelYears on record
MACK Granite (GU)2012
MACK Pinnacle (CHU)2012
MACK Pinnacle (CXU)2012

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.