Known Recalls

Recall campaign · NHTSA 13V475000

Equipment: electrical: anti-theft devices

Ford Motor Company filed this campaign with NHTSA on 2013-10-17.

Recall campaignNHTSA 13V475000

Equipment: electrical: anti-theft devices

Component
Equipment: electrical: anti-theft devices
Manufacturer
Ford Motor Company
Vehicles affected
23,000
Reported to NHTSA
2013-10-17
Owners notified
2013-10-30

Defect description

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

Safety risk

Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.

Manufacturer remedy

Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

4 model years across 3 models.

ModelYears on record
Ford C-MAX2013
Ford C-MAX Energi2013
Ford Focus Electric2013 2012

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.