Known Recalls

Recall campaign · NHTSA 13V535000

Engine

Ford Motor Company filed this campaign with NHTSA on 2013-10-30.

Recall campaignNHTSA 13V535000

Engine

Component
Engine
Manufacturer
Ford Motor Company
Vehicles affected
2,951
Reported to NHTSA
2013-10-30
Owners notified
2013-11-25

Defect description

Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.

Safety risk

An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.

Manufacturer remedy

Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

6 model years across 3 models.

ModelYears on record
Ford F-3502012 2011
Ford F-4502012 2011
Ford F-5502012 2011

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.