Model year record

2011 Ford F-350

4 recall campaigns on file for this model year. 212 owner complaints on file.

Recalls

Recall campaignNHTSA 14V498000

Equipment

Component
Equipment
Manufacturer
PJ's Truck Bodies & Equipment Co.
Vehicles affected
3
Reported to NHTSA
2014-08-13
Owners notified
2014-11-12

Defect description

PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Safety risk

The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Manufacturer remedy

PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.

Recall campaignNHTSA 13V535000

Engine

Component
Engine
Manufacturer
Ford Motor Company
Vehicles affected
2,951
Reported to NHTSA
2013-10-30
Owners notified
2013-11-25

Defect description

Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.

Safety risk

An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.

Manufacturer remedy

Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.

Recall campaignNHTSA 11V128000

Electrical system: software

Component
Electrical system: software
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
8,022
Reported to NHTSA
2011-02-24
Owners notified
2011-03-07

Defect description

FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Safety risk

IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.

Manufacturer remedy

DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Recall campaignNHTSA 10V659000

Structure: body

Component
Structure: body
Manufacturer
FORD MOTOR COMPANY
Vehicles affected
14,737
Reported to NHTSA
2010-12-29
Owners notified
2011-01-11

Defect description

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.

Safety risk

IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.

Manufacturer remedy

DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Steering5069,000 mi
Suspension4563,000 mi
Engine2358,805 mi
Fuel/propulsion system1462,000 mi
Electrical system1070,000 mi
Power train830,000 mi
Unknown or other863,000 mi
Fuel system, diesel740,000 mi
Wheels738,000 mi
Vehicle speed control534,500 mi
Tires48,500 mi
Engine and engine cooling32,100 mi
Structure: body32,000 mi
Electrical system: instrument panel: speedometer/odometer2345,000 mi
Electronic stability control (ESC)240,000 mi
Engine and engine cooling: engine: diesel291,817 mi
Fuel system, gasoline229,998 mi
Service brakes2107,000 mi
Air bags138,000 mi
Engine and engine cooling: exhaust system1168,748 mi
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)175,000 mi
Equipment: recreational vehicle/trailer1
Interior lighting1105,000 mi
Latches/locks/linkages: doors: latch170,000 mi
Power train: automatic transmission11,500 mi
Service brakes, hydraulic130,000 mi
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings11,039 mi
Steering: hydraulic power assist system11,039 mi
Suspension: front1
Tires: pressure monitoring and regulating systems128,000 mi
Trailer hitches1
Visibility/wiper149,900 mi
Visibility: defroster/defogger/hvac system159,000 mi

The 2012 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.