Recall campaign · NHTSA 14V217000

Electrical system: software

E-One Incorporated filed this campaign with NHTSA on 2014-04-18.

Recall campaignNHTSA 14V217000

Electrical system: software

Component
Electrical system: software
Manufacturer
E-One Incorporated
Vehicles affected
112
Reported to NHTSA
2014-04-18
Owners notified
2014-06-12

Defect description

E-One Incorporated (E-One) is recalling certain model year 2013-2014 Emergency One Typhoon, Cyclone II, and Quest Fire Fighting Chassis manufactured March 19, 2013, through April 15, 2014, and equipped with Vehicle Input Module (VIM) part number 508875. The VIM, used to supply programming inputs that monitor and control some vehicle functions such as lights, warning indicators and some interlock functions of the vehicle electrical system, has software that may experience a defect that affects the operation of the brake lights and other electrical operations of the vehicle.

Safety risk

The VIM software may cause the vehicle's brake lights to be illuminated even when the vehicle is not braking and may prevent the vehicle's ability to raise its idle when auxilliary equipment is being used. If the brake lights are illuminated while the vehicle is moving it could make other motorists think the vehicle is stopping/slowing down and increase the risk of a vehicle crash. If the vehicle cannot raise its idle when auxilliary equipment is being used, equipment such as aerial devices, electrical generators and rescue tools may have reduced performance.

Manufacturer remedy

E-One will notify owners, and dealers will update the VIM software, free of charge. The recall began on June 12, 2014. Owners may contract E-One customer service at 1-800-627-5050.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

6 model years across 3 models.

ModelYears on record
E-ONE Cyclone II2014 2013
E-ONE Quest2014 2013
E-ONE Typhoon2014 2013

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.