Model year record

2013 E-ONE Quest

4 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 17V739000

Equipment

Component
Equipment
Manufacturer
E-One Incorporated
Vehicles affected
298
Reported to NHTSA
2017-11-20
Owners notified
2018-01-11

Defect description

E-One Incorporated (E-One) is recalling certain 2013-2017 E-One Cyclone II, Quest, Typhoon, 2016 Freightliner M2 112, 2013-2015 International 7400, 2014-2017 International 4400, Freightliner M2 106, 2016-2017 Kenworth T370, and 2015 Kenworth T800 vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.

Safety risk

A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.

Manufacturer remedy

E-One will notify owners, and a certified dealer or technician will install a stainless steel retaining ring, free of charge. The recall began on January 11, 2018. Owners may contact E-One customer service at 1-352-861-3612.

Recall campaignNHTSA 15V598000

Suspension: front

Component
Suspension: front
Manufacturer
E-One Incorporated
Vehicles affected
9
Reported to NHTSA
2015-09-24
Owners notified
2015-10-09

Defect description

E-One Incorporated (E-One) is recalling certain model year 2013-2014 Typhoon, Cyclone II, and Quest emergency vehicles manufactured August 2, 2013, to December 16, 2014. The affected vehicles have front independent suspension assemblies that may have loose ball joints which could separate causing a loss of steering control.

Safety risk

A loss of steering control increases the risk of a crash.

Manufacturer remedy

E-One will notify owners, and dealers will inspect and repair the suspension assemblies, as necessary, free of charge. The recall began on October 9, 2015. Owners may contact E-One customer service at 1-800-627-5050.

Recall campaignNHTSA 14V217000

Electrical system: software

Component
Electrical system: software
Manufacturer
E-One Incorporated
Vehicles affected
112
Reported to NHTSA
2014-04-18
Owners notified
2014-06-12

Defect description

E-One Incorporated (E-One) is recalling certain model year 2013-2014 Emergency One Typhoon, Cyclone II, and Quest Fire Fighting Chassis manufactured March 19, 2013, through April 15, 2014, and equipped with Vehicle Input Module (VIM) part number 508875. The VIM, used to supply programming inputs that monitor and control some vehicle functions such as lights, warning indicators and some interlock functions of the vehicle electrical system, has software that may experience a defect that affects the operation of the brake lights and other electrical operations of the vehicle.

Safety risk

The VIM software may cause the vehicle's brake lights to be illuminated even when the vehicle is not braking and may prevent the vehicle's ability to raise its idle when auxilliary equipment is being used. If the brake lights are illuminated while the vehicle is moving it could make other motorists think the vehicle is stopping/slowing down and increase the risk of a vehicle crash. If the vehicle cannot raise its idle when auxilliary equipment is being used, equipment such as aerial devices, electrical generators and rescue tools may have reduced performance.

Manufacturer remedy

E-One will notify owners, and dealers will update the VIM software, free of charge. The recall began on June 12, 2014. Owners may contract E-One customer service at 1-800-627-5050.

Recall campaignNHTSA 13V601000

Seat belts: front: buckle assembly

Component
Seat belts: front: buckle assembly
Manufacturer
E-One Incorporated
Vehicles affected
10
Reported to NHTSA
2013-11-29

Defect description

E-One Incorporated (E-One) is recalling certain model year 2013 model Typhoon and Cyclone II fire fighting vehicles equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."

Safety risk

If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.

Manufacturer remedy

E-One will notify owners and dealers will inspect the seat belt buckle, and if necessary, replace the seat belt buckles, free of charge. The recall is expected to begin on, or about, January 17, 2014. Customers may contact E-One at 1-800-627-5050.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.