Recall campaign · NHTSA 14V417000

Equipment: electrical

General Motors LLC filed this campaign with NHTSA on 2014-07-02.

Recall campaignNHTSA 14V417000

Equipment: electrical

Component
Equipment: electrical
Manufacturer
General Motors LLC
Vehicles affected
2,990
Reported to NHTSA
2014-07-02
Owners notified
2014-08-29

Defect description

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Safety risk

Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Manufacturer remedy

GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

9 model years across 4 models.

ModelYears on record
Buick Encore2014 2013
Buick Verano2014 2013
Chevrolet Cruze2014 2013
Chevrolet Sonic2014 2013 2012

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.