Recall campaign · NHTSA 14V581000

Hybrid propulsion system

Nissan North America, Inc. filed this campaign with NHTSA on 2014-09-22.

Recall campaignNHTSA 14V581000

Hybrid propulsion system

Component
Hybrid propulsion system
Manufacturer
Nissan North America, Inc.
Vehicles affected
5,412
Reported to NHTSA
2014-09-22
Owners notified
2014-11-01

Defect description

Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.

Safety risk

The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.

Manufacturer remedy

Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

2 model years across 2 models.

ModelYears on record
Infiniti Q50 Hybrid2014
Infiniti Q70 Hybrid2014

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.