Model year record

2014 Infiniti Q50 Hybrid

5 recall campaigns on file for this model year. 31 owner complaints on file.

Recalls

Recall campaignNHTSA 16V430000

Steering: automated/adaptive steering

Component
Steering: automated/adaptive steering
Manufacturer
Nissan North America, Inc.
Vehicles affected
28,182
Reported to NHTSA
2016-06-13
Owners notified
2016-08-12

Defect description

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014-2016 Infiniti Q50 vehicles manufactured December 26, 2012, to December 11, 2015, and Infiniti Q50 Hybrid vehicles manufactured December 10, 2012, to December 17, 2015. The Direct Adaptive Steering system may experience an error at vehicle start up altering the vehicle's steering responsiveness and turning radius.

Safety risk

If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.

Manufacturer remedy

Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.

Recall campaignNHTSA 16V244000

Air bags: sensor: occupant classification

Component
Air bags: sensor: occupant classification
Manufacturer
Nissan North America, Inc.
Vehicles affected
3,296,947
Reported to NHTSA
2016-04-26
Owners notified
2016-06-10

Defect description

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.

Safety risk

If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Manufacturer remedy

Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.

Recall campaignNHTSA 14V583000

Vehicle speed control: accelerator pedal

Component
Vehicle speed control: accelerator pedal
Manufacturer
Nissan North America, Inc.
Vehicles affected
6,562
Reported to NHTSA
2014-09-22
Owners notified
2014-11-10

Defect description

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Infiniti M35 hybrid vehicles manufactured April 7, 2012, to September 9, 2013, 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to July 15, 2014, and 2014-2015 Infiniti Q70 hybrid vehicles manufactured April 9, 2010, to May 7, 2014. Due to a software error, In the affected vehicles, if the signal is lost from one of the two throttle position sensors (TPS), the engine control module (ECM) will go into a fail-safe mode, partially closing the throttle chamber. Should the lost signal be restored, the throttle chamber may open, regardless of the position signal from the TPS.

Safety risk

The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.

Manufacturer remedy

Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.

Recall campaignNHTSA 14V581000

Hybrid propulsion system

Component
Hybrid propulsion system
Manufacturer
Nissan North America, Inc.
Vehicles affected
5,412
Reported to NHTSA
2014-09-22
Owners notified
2014-11-01

Defect description

Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured December 10, 2012, to June 25, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to May 7, 2014. Due to a software error, the electric motor may stop working while the vehicle is being driven using the electric motor only.

Safety risk

The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.

Manufacturer remedy

Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.

Recall campaignNHTSA 14V582000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Nissan North America, Inc.
Vehicles affected
817
Reported to NHTSA
2014-09-22
Owners notified
2014-11-10

Defect description

Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti Q50 hybrid vehicles manufactured October 16, 2013, to January 27, 2014, and Infiniti Q70 hybrid vehicles manufactured November 7, 2013, to December 10, 2013. The affected vehicles may have been assembled with transmissions whose housings were damaged during their manufacturing.

Safety risk

The damaged housings could crack and fracture, creating road debris and disabling the vehicle, increasing the risk of a crash.

Manufacturer remedy

Nissan will notify owners, and dealers will inspect the transmission assembly and replace it if cracks are found, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1- 800-647-7261.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Steering821,600 mi
Electrical system57,700 mi
Engine42,000 mi
Service brakes360,000 mi
Air bags220 mi
Fuel/propulsion system2150 mi
Vehicle speed control22,500 mi
Engine and engine cooling1950 mi
Forward collision avoidance161,500 mi
Hybrid propulsion system1139,362 mi
Unknown or other12,900 mi
Wheels125,715 mi

The 2015 model has 4 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.