Electrical system: software
- Component
- Electrical system: software
- Manufacturer
- New Flyer Industries Ltd.
- Vehicles affected
- 1,897
- Reported to NHTSA
- 2016-04-19
- Owners notified
- 2016-05-04
Defect description
New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.
Safety risk
If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.
Manufacturer remedy
New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.