Recall campaign · NHTSA 17V177000

Electrical system: software

Mercedes-Benz USA, LLC. filed this campaign with NHTSA on 2017-03-14.

Recall campaignNHTSA 17V177000

Electrical system: software

Component
Electrical system: software
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
51
Reported to NHTSA
2017-03-14
Owners notified
2017-04-21

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Safety risk

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

32 model years across 17 models.

ModelYears on record
MERCEDES BENZ C3002009 2008
MERCEDES BENZ C3502009
Mercedes-Benz AMG GT S2016
Mercedes-Benz C2502013
Mercedes-Benz C3002016 2015 2014 2013 2012 2011 2010
Mercedes-Benz CLA2502016
Mercedes-Benz CLS5502014 2012
Mercedes-Benz E3502016 2015 2014 2013 2012
Mercedes-Benz G632013
Mercedes-Benz GL4502017 2016
Mercedes-Benz GLC3002016
Mercedes-Benz GLE300D2016
Mercedes-Benz GLK3502014
Mercedes-Benz ML3502014 2013 2012
Mercedes-Benz S5502015
Mercedes-Benz SL5502014
Mercedes-Benz SL632017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.