Model year record

2012 Mercedes-Benz ML350

3 recall campaigns on file for this model year. 102 owner complaints on file.

Recalls

Recall campaignNHTSA 22V955000

Fuel system, gasoline: delivery: fuel pump: control/drive module

Component
Fuel system, gasoline: delivery: fuel pump: control/drive module
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
348,183
Reported to NHTSA
2022-12-23
Owners notified
2023-02-15

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

Safety risk

An engine stall while driving increases the risk of a crash.

Manufacturer remedy

Dealers will install a water drain plug, inspect for water intrusion, and replace the fuel pump control unit as necessary, free of charge. Owner notification letters were mailed February 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2023010002 and 2023010003.

Recall campaignNHTSA 18V272000

Suspension: front

Component
Suspension: front
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
9,725
Reported to NHTSA
2018-04-27
Owners notified
2018-08-30

Defect description

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.

Safety risk

The leaking oil in the presence of an ignition source can increase the risk of a fire.

Manufacturer remedy

MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.

Recall campaignNHTSA 17V177000

Electrical system: software

Component
Electrical system: software
Manufacturer
Mercedes-Benz USA, LLC.
Vehicles affected
51
Reported to NHTSA
2017-03-14
Owners notified
2017-04-21

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Safety risk

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Manufacturer remedy

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine2242,500 mi
Fuel/propulsion system1449,000 mi
Electrical system1250,000 mi
Exterior lighting940,000 mi
Steering818,000 mi
Power train781,000 mi
Fuel system, gasoline33,600 mi
Lane departure: blind spot detection376,900 mi
Seat belts317,259 mi
Structure: body314,760 mi
Air bags243,000 mi
Fuel system, diesel2110,000 mi
Service brakes2
Service brakes, hydraulic2122,000 mi
Unknown or other214,017 mi
Electronic stability control (ESC)190,000 mi
Engine and engine cooling19,000 mi
Engine and engine cooling: engine: crank/camshaft position sensor1145,000 mi
Forward collision avoidance: adaptive cruise control1
Lane departure: warning183,000 mi
Vehicle speed control14,000 mi
Visibility148,000 mi
Visibility/wiper165,000 mi

The 2011 model has about half as many complaints as this one. The 2013 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.