Known Recalls

Recall campaign · NHTSA 17V667000

Equipment: recreational vehicle/trailer

Keystone RV Company filed this campaign with NHTSA on 2017-10-20.

Recall campaignNHTSA 17V667000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Keystone RV Company
Vehicles affected
1,697
Reported to NHTSA
2017-10-20
Owners notified
2017-11-13

Defect description

Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.

Safety risk

If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.

Manufacturer remedy

Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-303.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

7 model years across 4 models.

ModelYears on record
CROSSROADS Cruiser2018
CROSSROADS Sunset2018 2017
CROSSROADS Volante2018 2017
CROSSROADS Zinger2018 2017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.