Model year record

2018 CROSSROADS Zinger

4 recall campaigns on file for this model year. 1 owner complaint on file.

Recalls

Recall campaignNHTSA 18V143000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Keystone RV Company
Vehicles affected
2,958
Reported to NHTSA
2018-03-02
Owners notified
2018-04-23

Defect description

Keystone RV Company (Keystone) is recalling certain 2018 Keystone Passport, Summerland and Hideout, Dutchmen Aspen Trail and Coleman, and Crossroads Zinger recreational trailers. These vehicles are equipped with Norcold N306 mini refrigerators that may have a loose or missing propane gas valve test port screw.

Safety risk

The loose or missing propane gas port screw can allow propane gas to leak when the refrigerator is used in 'gas' mode, increasing the risk of a fire.

Manufacturer remedy

Keystone will notify owners, and dealers will install and tighten the gas valve port screw, as necessary, free of charge. The recall began on April 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-315.

Recall campaignNHTSA 18V121000

Electrical system

Component
Electrical system
Manufacturer
Keystone RV Company
Vehicles affected
1,747
Reported to NHTSA
2018-02-19
Owners notified
2018-03-20

Defect description

Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Zinger and Longhorn recreational trailers. The ground wire at the GFCI receptacle may be improperly installed, possibly resulting in an electrical short.

Safety risk

An electrical short can increase the risk of a fire.

Manufacturer remedy

Keystone will notify owners, and dealers will inspect the connection at the GFCI receptacle, correcting the ground wire connection as necessary, free of charge. The recall began on March 20, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-314.

Recall campaignNHTSA 17V755000

Equipment

Component
Equipment
Manufacturer
Keystone RV Company
Vehicles affected
1,205,997
Reported to NHTSA
2017-11-22
Owners notified
2018-01-15

Defect description

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Recall campaignNHTSA 17V667000

Equipment: recreational vehicle/trailer

Component
Equipment: recreational vehicle/trailer
Manufacturer
Keystone RV Company
Vehicles affected
1,697
Reported to NHTSA
2017-10-20
Owners notified
2017-11-13

Defect description

Keystone RV Company (Keystone) is recalling certain 2018 Crossroads Cruiser and 2017-2018 Crossroads Sunset, Volante, and Zinger recreational vehicles, equipped with Flame King cook tops designed for outdoor use. The cook tops have a corrugated fiber board that can burn due to a breeze or an inverted flame.

Safety risk

If the flame of the cook top becomes inverted or is redirected due to a breeze, the corrugated fiber board may burn, increasing the risk of a fire.

Manufacturer remedy

Keystone will notify owners, and dealers will inspect the corrugated fiber board protector and burner for damage. If no damage exists, the fiber board regulator will be replaced. If damage is found on the fiber board, the cook top will be replaced, free of charge. The recall began on November 13, 2017. Owners may contact Keystone customer service at 1-855-226-7496. Keystone's number for this recall is 17-303.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system1

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.