Equipment: mechanical: integrated jack/leveler/stabilizer
- Component
- Equipment: mechanical: integrated jack/leveler/stabilizer
- Manufacturer
- Forest River, Inc.
- Vehicles affected
- 1,349
- Reported to NHTSA
- 2018-01-12
- Owners notified
- 2018-02-20
Defect description
Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff, and Coachmen Freedom Express recreational trailers and 2017-2018 Palomino and XLR ToyHauler and Coachmen Viking recreational trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Safety risk
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
Manufacturer remedy
Forest River will notify owners, and a Forest River or a Lippert dealer will replace the power tongue jack, free of charge. The recall began on February 20, 2018. Rockwood and Flagstaff Owners may contact Forest River customer service at 1-574-642-5164; XLR ToyHauler owners can call 1-574-642-0432; Viking owners can call 1-269-467-4600; Freedom Express owners can call 1-574-825-8205; Palomino owners can call 1-269-432-3246. Lippert Customer service can be reached at 1-574-538-4514 or by email at [email protected]. Forest River's number for this recall is 51-0610.