Model year record

2017 COACHMEN Viking

2 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 18V051000

Equipment: mechanical: integrated jack/leveler/stabilizer

Component
Equipment: mechanical: integrated jack/leveler/stabilizer
Manufacturer
Forest River, Inc.
Vehicles affected
1,349
Reported to NHTSA
2018-01-12
Owners notified
2018-02-20

Defect description

Forest River, Inc. (Forest River) is recalling certain 2018 Rockwood and Flagstaff, and Coachmen Freedom Express recreational trailers and 2017-2018 Palomino and XLR ToyHauler and Coachmen Viking recreational trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.

Safety risk

If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.

Manufacturer remedy

Forest River will notify owners, and a Forest River or a Lippert dealer will replace the power tongue jack, free of charge. The recall began on February 20, 2018. Rockwood and Flagstaff Owners may contact Forest River customer service at 1-574-642-5164; XLR ToyHauler owners can call 1-574-642-0432; Viking owners can call 1-269-467-4600; Freedom Express owners can call 1-574-825-8205; Palomino owners can call 1-269-432-3246. Lippert Customer service can be reached at 1-574-538-4514 or by email at [email protected]. Forest River's number for this recall is 51-0610.

Recall campaignNHTSA 16V645000

Structure

Component
Structure
Manufacturer
Forest River, Inc.
Vehicles affected
109
Reported to NHTSA
2016-09-07
Owners notified
2016-09-29

Defect description

Forest River, Inc. (Forest River) is recalling certain model year 2017 Coachmen Viking recreational trailers manufactured May 31, 2016, to August 23, 2016. The affected vehicles may be missing wire clip that retains the gas lift roof struts to the mounting bracket.

Safety risk

Without the wire retaining clip, the roof lifting strut could detach from the mounting bracket, allowing one side of the roof to drop down quickly, increasing the risk of injury.

Manufacturer remedy

Forest River will notify owners, and dealers will install a wire clip to secure the strut, free of charge. The recall began on September 29, 2016. Owners may contact Forest River customer service at 1-269-467-8281. Forest River's number for this recall is 120-08302016-0240.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.