Recall campaign · NHTSA 19V114000

Suspension: front: shock absorber

Volkswagen Group of America, Inc. filed this campaign with NHTSA on 2019-02-20.

Recall campaignNHTSA 19V114000

Suspension: front: shock absorber

Component
Suspension: front: shock absorber
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
34
Reported to NHTSA
2019-02-20
Owners notified
2019-03-18

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.

Safety risk

Loose shock absorbers may impair vehicle steering, increasing the risk of crash.

Manufacturer remedy

Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

4 model years across 4 models.

ModelYears on record
Audi Q72019
Audi Q82019
Audi S52019
Audi S5 Cabriolet2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.