Model year record

2019 Audi Q7

4 recall campaigns on file for this model year. 99 owner complaints on file.

Recalls

Recall campaignNHTSA 20V658000

Structure: body: roof and pillars

Component
Structure: body: roof and pillars
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
94,144
Reported to NHTSA
2020-10-27
Owners notified
2020-11-17

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.

Safety risk

In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.

Manufacturer remedy

Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.

Recall campaignNHTSA 20V149000

Steering

Component
Steering
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
229
Reported to NHTSA
2020-03-16
Owners notified
2020-03-31

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.

Safety risk

A sudden loss of loss of steering control may increase the risk of a crash.

Manufacturer remedy

Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.

Recall campaignNHTSA 20V093000

Air bags: side/window

Component
Air bags: side/window
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
383
Reported to NHTSA
2020-02-19
Owners notified
2020-03-19

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q7 vehicles. In the event of a crash, the side curtain air bags may not properly inflate.

Safety risk

An air bag that does not properly inflate in the event of a crash can increase the risk of injury.

Manufacturer remedy

Volkswagen will notify owners, and dealers will replace the side curtain air bags, free of charge. The recall began March 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69AJ.

Recall campaignNHTSA 19V114000

Suspension: front: shock absorber

Component
Suspension: front: shock absorber
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
34
Reported to NHTSA
2019-02-20
Owners notified
2019-03-18

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.

Safety risk

Loose shock absorbers may impair vehicle steering, increasing the risk of crash.

Manufacturer remedy

Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Steering1310,000 mi
Electrical system125,765 mi
Suspension12
Fuel/propulsion system9
Unknown or other72,500 mi
Engine5423 mi
Exterior lighting5
Service brakes5200 mi
Forward collision avoidance: automatic emergency braking428,000 mi
Forward collision avoidance: warnings4
Power train46,000 mi
Electronic stability control (ESC)31,700 mi
Wheels311,900 mi
Back over prevention2138,000 mi
Engine and engine cooling2
Air bags1
Equipment adaptive/mobility124,000 mi
Forward collision avoidance124,000 mi
Fuel system, gasoline: delivery: fuel pump151,000 mi
Lane departure: assist1
Latches/locks/linkages15,765 mi
Seat belts1
Vehicle speed control1
Visibility/wiper120,000 mi

The 2018 model has about half as many complaints as this one. The 2020 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.