Known Recalls

Recall campaign · NHTSA 19V333000

Seats

New England Wheels filed this campaign with NHTSA on 2019-04-29.

Recall campaignNHTSA 19V333000

Seats

Component
Seats
Manufacturer
New England Wheels
Vehicles affected
544
Reported to NHTSA
2019-04-29
Owners notified
2019-05-27

Defect description

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety risk

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Manufacturer remedy

New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

11 model years across 2 models.

ModelYears on record
Ford Transit2018 2017 2016 2015 2014
Ram Promaster2019 2018 2017 2016 2015 2014

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.