Model year record

2018 Ram Promaster

10 recall campaigns on file for this model year. 63 owner complaints on file.

Recalls

Recall campaignNHTSA 25V720000

Engine and engine cooling: cooling system: radiator assembly

Component
Engine and engine cooling: cooling system: radiator assembly
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
300,691
Reported to NHTSA
2025-10-23
Owners notified
2025-12-11

Defect description

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

Safety risk

Electrical circuits that overheat increase the risk of a fire.

Manufacturer remedy

Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

Recall campaignNHTSA 20V582000

Power train: automatic transmission: lever and linkage: column shift

Component
Power train: automatic transmission: lever and linkage: column shift
Manufacturer
Prime-Time Specialty Vehicles
Vehicles affected
20
Reported to NHTSA
2020-10-15

Defect description

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Safety risk

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Manufacturer remedy

Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

Recall campaignNHTSA 20V036000

Power train: automatic transmission: lever and linkage: column shift

Component
Power train: automatic transmission: lever and linkage: column shift
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
222,207
Reported to NHTSA
2020-01-23
Owners notified
2020-05-26

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Safety risk

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

Recall campaignNHTSA 19V818000

Equipment: appliance: air conditioner

Component
Equipment: appliance: air conditioner
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
99,128
Reported to NHTSA
2019-11-15
Owners notified
2020-07-07

Defect description

Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

Safety risk

An overheated fan motor increases the risk of a fire.

Manufacturer remedy

Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.

Recall campaignNHTSA 19V428000

Equipment

Component
Equipment
Manufacturer
Unicell Body Company Inc.
Vehicles affected
325
Reported to NHTSA
2019-06-11
Owners notified
2019-05-09

Defect description

Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.

Safety risk

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.

Recall campaignNHTSA 19V333000

Seats

Component
Seats
Manufacturer
New England Wheels
Vehicles affected
544
Reported to NHTSA
2019-04-29
Owners notified
2019-05-27

Defect description

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety risk

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Manufacturer remedy

New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

Recall campaignNHTSA 19V313000

Seats

Component
Seats
Manufacturer
Mobility Transportation Services
Vehicles affected
2,080
Reported to NHTSA
2019-04-18
Owners notified
2020-05-19

Defect description

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety risk

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Manufacturer remedy

MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

Recall campaignNHTSA 19V332000

Seats

Component
Seats
Manufacturer
Prime-Time Specialty Vehicles
Vehicles affected
90
Reported to NHTSA
2019-03-01
Owners notified
2018-11-16

Defect description

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety risk

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Manufacturer remedy

Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.

Recall campaignNHTSA 18V524000

Electrical system: wiring: front underhood

Component
Electrical system: wiring: front underhood
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
12,779
Reported to NHTSA
2018-08-09
Owners notified
2018-10-02

Defect description

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Safety risk

A vehicle stall can increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Recall campaignNHTSA 17V712000

Air bags: side/window

Component
Air bags: side/window
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
3,514
Reported to NHTSA
2017-11-14
Owners notified
2018-01-11

Defect description

Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.

Safety risk

A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. The recall began January 11 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T64.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine1315,000 mi
Electrical system10150 mi
Unknown or other815,000 mi
Power train615,000 mi
Service brakes4
Visibility/wiper455 mi
Steering3
Tires3
Engine and engine cooling232,584 mi
Structure: body23,000 mi
Air bags17,500 mi
Electrical system: instrument cluster/panel1400 mi
Electrical system: ignition196,500 mi
Electronic stability control (ESC)185,000 mi
Exterior lighting1
Power train: automatic transmission: fluid/lubricant185,000 mi
Power train: axle assembly1
Seats155 mi

The 2017 model has about half as many complaints as this one. The 2019 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.