Known Recalls

Recall campaign · NHTSA 19V344000

Visibility: sun/moon roof assembly

Motor Coach Industries filed this campaign with NHTSA on 2019-05-03.

Recall campaignNHTSA 19V344000

Visibility: sun/moon roof assembly

Component
Visibility: sun/moon roof assembly
Manufacturer
Motor Coach Industries
Vehicles affected
75
Reported to NHTSA
2019-05-03
Owners notified
2019-06-20

Defect description

Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.

Safety risk

If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.

Manufacturer remedy

MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

4 model years across 3 models.

ModelYears on record
MCI D45052019
MCI J35002019
MCI J45002019 2018

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.