Model year record

2019 MCI J3500

6 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 25V853000

Structure: body: door

Component
Structure: body: door
Manufacturer
Motor Coach Industries, Inc
Vehicles affected
15,454
Reported to NHTSA
2025-12-10
Owners notified
2026-02-04

Defect description

Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

Safety risk

The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.

Manufacturer remedy

MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

Recall campaignNHTSA 23V240000

Equipment: mechanical: carrier/rack

Component
Equipment: mechanical: carrier/rack
Manufacturer
Motor Coach Industries
Vehicles affected
140
Reported to NHTSA
2023-04-05
Owners notified
2023-08-31

Defect description

Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

Obstructed rear lighting may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.

Manufacturer remedy

MCI will provide instructions and a kit to add lighting to the rear-mounted bike rack, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact MCI customer service at 1-800-241-2947.

Recall campaignNHTSA 21V748000

Electrical system

Component
Electrical system
Manufacturer
Motor Coach Industries
Vehicles affected
2,455
Reported to NHTSA
2021-09-24
Owners notified
2021-11-24

Defect description

Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may fail.

Safety risk

MDP circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.

Manufacturer remedy

MCI Service Centers will remove the MDP and install a new main disconnect and circuit breaker panel, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-010.

Recall campaignNHTSA 21V364000

Fuel system, diesel: fuel injection system: fuel rail

Component
Fuel system, diesel: fuel injection system: fuel rail
Manufacturer
Motor Coach Industries
Vehicles affected
1,845
Reported to NHTSA
2021-05-18
Owners notified
2021-06-28

Defect description

Motor Coach Industries (MCI) is recalling certain 2017-2018 D4000, 2017-2019 D4005, D4000ISTV, D4505, 2017-2020 D4500, J4500, 2018-2020 D45CRTLE, and 2018-2021 J3500 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Safety risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-009.

Recall campaignNHTSA 20V233000

Service brakes, air: supply: hoses, lines/piping, and fittings

Component
Service brakes, air: supply: hoses, lines/piping, and fittings
Manufacturer
Motor Coach Industries
Vehicles affected
2,272
Reported to NHTSA
2020-04-27
Owners notified
2020-06-26

Defect description

Motor Coach Industries (MCI) is recalling certain model year 2014-2019 J4500 and 2018-2019 J3500 motor coaches. The brake hoses may crack or otherwise fail resulting in an air leak. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Safety risk

A leaking brake hose could cause a delay in the actuation time of the front brake, which would increase vehicle's stopping distance and increase the risk of a crash.

Manufacturer remedy

MCI will notify owners to inspect the brake hoses and replace any hoses that are leaking or otherwise damaged. MCI will reimburse owners for the cost of the inspection, and will provide replacement parts as necessary, free of charge. The recall began June 26, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 481.

Recall campaignNHTSA 19V344000

Visibility: sun/moon roof assembly

Component
Visibility: sun/moon roof assembly
Manufacturer
Motor Coach Industries
Vehicles affected
75
Reported to NHTSA
2019-05-03
Owners notified
2019-06-20

Defect description

Motor Coach Industries (MCI) is recalling certain 2019 J3500 and D4505 buses, and 2018-2019 J4500 buses equipped with Transpec T287x Series glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.

Safety risk

If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.

Manufacturer remedy

MCI will notify owners, instructing them to contact the hatch manufacturer for a replacement roof hatch, free of charge. The recall began June 20, 2019. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 471.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.