Known Recalls

Recall campaign · NHTSA 19V401000

Equipment

VCI Emergency Vehicle Specialists filed this campaign with NHTSA on 2019-05-29.

Recall campaignNHTSA 19V401000

Equipment

Component
Equipment
Manufacturer
VCI Emergency Vehicle Specialists
Vehicles affected
22
Reported to NHTSA
2019-05-29
Owners notified
2019-05-09

Defect description

VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.

Safety risk

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

15 model years across 7 models.

ModelYears on record
Chevrolet C45002009
Ford E-3502017 2014
Ford E-4502016 2014 2010 2009 2006 2005
Ford F-4502017 2015
Ford F-5502018 2017
Ford Redundant F-2502015
Ford Redundant F-3502018

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.