Ford Motor Company (Ford) is recalling certain 2015 F-250, F-350, F-450, Expedition, Lincoln Navigator, and MKC vehicles. The rearview camera printed circuit board terminal header connector may be loose or damaged, which can result in a blank or distorted image.
Safety risk
A blank or distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Manufacturer remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed October 16, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 25S42. This recall expands previous recall number 22V-082.
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Safety risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Manufacturer remedy
VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
No complaints in our copy of the federal file for this model year. The daily feed covers recent filings; older history appears only after a full-history rebuild.
Open investigations
An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov. Limited data exists on file for this model year. A low record count reflects available documentation or lower sales volume, not guaranteed safety.