Known Recalls

Recall campaign · NHTSA 19V447000

Power train: automatic transmission

Chrysler (FCA US LLC) filed this campaign with NHTSA on 2019-06-13.

Recall campaignNHTSA 19V447000

Power train: automatic transmission

Component
Power train: automatic transmission
Manufacturer
Chrysler (FCA US LLC)
Vehicles affected
81,615
Reported to NHTSA
2019-06-13
Owners notified
2019-08-08

Defect description

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

Safety risk

An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

1 model year.

ModelYears on record
Jeep Cherokee2014

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.