Federal safety advisory

Park this vehicle outside and away from structures until the repair is completed.

Model year record

2014 Jeep Cherokee

13 recall campaigns on file for this model year. 4,191 owner complaints on file.

Recalls

Recall campaignNHTSA 23V338000

Structure: body: hatchback/liftgate

Component: Structure: body: hatchback/liftgate
Manufacturer: Chrysler (FCA US, LLC)
Vehicles affected: 132,099
Reported to NHTSA: 2023-05-11
Owners notified: 2024-03-01

Defect description

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

Safety risk

A fire while parked or driving can increase the risk of injury.

Manufacturer remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be performed free of charge. Owner letters were mailed March 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 49A. This recall supersedes recalls 15V-393 and 15V-826. Vehicles repaired under the prior recalls will still need to have the new remedy performed.

Recall campaignNHTSA 20V343000

Power train: driveline: differential unit

Component: Power train: driveline: differential unit
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 67,248
Reported to NHTSA: 2020-06-11
Owners notified: 2020-07-14

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

Safety risk

A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

Manufacturer remedy

FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

Recall campaignNHTSA 19V447000

Power train: automatic transmission

Component: Power train: automatic transmission
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 81,615
Reported to NHTSA: 2019-06-13
Owners notified: 2019-08-08

Defect description

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

Safety risk

An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

Recall campaignNHTSA 18V332000

Electrical system: wiring

Component: Electrical system: wiring
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 4,815,661
Reported to NHTSA: 2018-05-17
Owners notified: 2018-06-04

Defect description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Safety risk

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Recall campaignNHTSA 17V824000

Equipment

Component: Equipment
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 61,791
Reported to NHTSA: 2017-12-21
Owners notified: 2018-02-14

Defect description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Manufacturer remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Recall campaignNHTSA 16V590000

Seats: mid/rear assembly

Component: Seats: mid/rear assembly
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 1,827
Reported to NHTSA: 2016-08-10
Owners notified: 2016-10-03

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

Safety risk

Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

Recall campaignNHTSA 16V529000

Power train: automatic transmission

Component: Power train: automatic transmission
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 329,540
Reported to NHTSA: 2016-07-12
Owners notified: 2016-11-02

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

Safety risk

If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

Manufacturer remedy

Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

Recall campaignNHTSA 15V509000

Visibility: windshield wiper/washer

Component: Visibility: windshield wiper/washer
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 158,684
Reported to NHTSA: 2015-08-12
Owners notified: 2015-12-15

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2014 Jeep Cherokee vehicles manufactured January 4, 2013, to July 11, 2014. Use of the front windshield wipers on dry glass may cause damage to the body control module (BCM).

Safety risk

BCM damage may result in the failure of the windshield wipers, impairing the driver's vision and increasing the risk of a vehicle crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will install a ground strap to protect the BCM from damage, free of charge. Owners were notified of the recall on October 7, 2015. The recall began on December 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R39.

Recall campaignNHTSA 15V461000

Equipment: electrical: radio/tape deck/CD etc.

Component: Equipment: electrical: radio/tape deck/CD etc.
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 1,416,903
Reported to NHTSA: 2015-07-23
Owners notified: 2015-08-25

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Safety risk

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Manufacturer remedy

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Recall campaignNHTSA 15V393000

Structure: body: hatchback/liftgate

Component: Structure: body: hatchback/liftgate
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 99,399
Reported to NHTSA: 2015-06-22
Owners notified: 2015-10-26

Defect description

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit in the module.

Safety risk

A short circuit in the liftgate control module may result in a fire.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shield, free of charge. The recall began on October 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R27. This recall is superseded by NHTSA recall 23V-338.

Recall campaignNHTSA 15V041000

Air bags: side/window: curtain

Component: Air bags: side/window: curtain
Manufacturer: Chrysler (FCA US LLC)
Vehicles affected: 230,290
Reported to NHTSA: 2015-01-28
Owners notified: 2015-03-04

Defect description

Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.

Safety risk

If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.

Recall campaignNHTSA 14V392000

Suspension: rear: shock absorber

Component: Suspension: rear: shock absorber
Manufacturer: Chrysler Group LLC
Vehicles affected: 20,347
Reported to NHTSA: 2014-07-02
Owners notified: 2014-09-15

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

Safety risk

Damage to the tire or reduced braking increases the risk of a vehicle crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

Recall campaignNHTSA 14V293000

Forward collision avoidance: adaptive cruise control

Component: Forward collision avoidance: adaptive cruise control
Manufacturer: Chrysler Group LLC
Vehicles affected: 6,120
Reported to NHTSA: 2014-06-04
Owners notified: 2014-06-27

Defect description

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.

Safety risk

The unintended continued acceleration may increase the risk of a crash.

Manufacturer remedy

Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Power train	1,530	33,565 mi
Engine	537	40,000 mi
Electrical system	465	40,000 mi
Unknown or other	305	45,000 mi
Service brakes	200	37,000 mi
Fuel/propulsion system	191	48,500 mi
Vehicle speed control	191	25,000 mi
Steering	121	25,000 mi
Electronic stability control (ESC)	88	34,000 mi
Suspension	64	14,000 mi
Visibility/wiper	64	10,000 mi
Structure: body	56	19,000 mi
Structure	53	47,000 mi
Air bags	50	30,000 mi
Exterior lighting	44	22,000 mi
Parking brake	29	88,000 mi
Forward collision avoidance: automatic emergency braking	28	124,200 mi
Wheels	21	13,000 mi
Fuel system, gasoline	12	106,000 mi
Equipment adaptive/mobility	10	9,900 mi
Visibility	8	17,500 mi
Engine and engine cooling	7	6,383 mi
Power train: automatic transmission	6	50,000 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)	6	97,000 mi
Seat belts	6	780 mi
Seats	6	8,600 mi
Electrical system: wiring	5	45,000 mi
Forward collision avoidance: adaptive cruise control	5	—
Exterior lighting: headlights	4	20,000 mi
Structure: body: hatchback/liftgate	4	10,000 mi
Electrical system: instrument cluster/panel	3	63,000 mi
Electrical system: software	3	15,000 mi
Equipment	3	17,500 mi
Power train: transfer case (4-wheel drive)	3	114,303 mi
Electrical system: instrument panel: speedometer/odometer	2	280,000 mi
Forward collision avoidance	2	14,500 mi
Forward collision avoidance: warnings	2	—
Fuel system, diesel	2	70 mi
Latches/locks/linkages	2	9,935 mi
Parking brake: electrical: control module	2	55,500 mi
Steering: hydraulic power assist system	2	50,125 mi
Steering: steering control module	2	63,000 mi
Structure: body: door	2	16,532 mi
Vehicle speed control: accelerator pedal	2	104,000 mi
Vehicle speed control: cruise control	2	3,500 mi
Visibility: sun/moon roof assembly	2	2,800 mi
Visibility: windshield	2	3,000 mi
Visibility: windshield wiper/washer	2	46,000 mi
Back over prevention: sensing system: camera	1	146,750 mi
Back over prevention: warnings	1	—
Child seat	1	—
Electrical system: integrated trailer brake control	1	—
Electrical system: ignition: switch	1	98,325 mi
Engine and engine cooling: exhaust system	1	600 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor	1	116,245 mi
Engine and engine cooling: exhaust system: emission control: gas recirculation valve (EGR valve)	1	13,700 mi
Equipment: appliance: air conditioner	1	—
Equipment: electrical: radio/tape deck/CD etc.	1	—
Exterior lighting: tail lights	1	48,382 mi
Fuel system, gasoline: delivery: fuel pump	1	33,000 mi
Fuel system, gasoline: storage: evaporative emissions: canister	1	80,000 mi
Interior lighting	1	37,000 mi
Latches/locks/linkages: hood: latch	1	138,000 mi
Latches/locks/linkages: tailgate: latch	1	155,000 mi
Other/unknown	1	40,000 mi
Parking brake: electrical	1	130,000 mi
Parking brake: electrical: switch	1	70,000 mi
Power train: axle assembly: axle shaft	1	65,000 mi
Power train: driveline	1	117,000 mi
Power train: driveline: differential unit	1	—
Power train: driveline: driveshaft	1	43,989 mi
Seats: front assembly: seat heater/cooler	1	4 mi
Service brakes, air	1	—
Service brakes, air: antilock	1	93,350 mi
Service brakes, air: antilock: ABS warning light	1	19,000 mi
Service brakes, hydraulic	1	—
Steering: rack and pinion	1	65,000 mi
Structure: body: hatchback/liftgate: support device/strut	1	—
Suspension: front: control arm	1	104,000 mi
Suspension: rear	1	44,000 mi
Visibility: defroster/defogger/hvac system	1	40 mi
Visibility: windshield wiper/washer: motor	1	37,000 mi
Wheels: rim	1	35,000 mi

The 2015 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA21002Desiccated Air Bag Inflator Rupture

Air bags: frontal: driver side: inflator module

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.