Known Recalls

Recall campaign · NHTSA 19V466000

Equipment

SVO Group Inc filed this campaign with NHTSA on 2019-06-18.

Recall campaignNHTSA 19V466000

Equipment

Component
Equipment
Manufacturer
SVO Group Inc
Vehicles affected
52
Reported to NHTSA
2019-06-18
Owners notified
2019-05-09

Defect description

SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.

Safety risk

The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

4 model years across 2 models.

ModelYears on record
Ford E-3502018 2017
Ford E-4502018 2017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.