SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Safety risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Manufacturer remedy
SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.
Taylor Made Ambulances is recalling certain 2017-2018 Ford E-350, F-450, E-450, F-550, and GMC G3500-based ambulances equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
Safety risk
If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Manufacturer remedy
Taylor Made will notify owners and Whelen will replace the brake lights, free of charge. The recall began June 5, 2019. Owners may contact Taylor Made Ambulances customer service at 1-800-468-1310.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Engine
2
1,094 mi
Steering
2
1,094 mi
Visibility/wiper
2
6,000 mi
Equipment
1
17,000 mi
Equipment: recreational vehicle/trailer
1
17,000 mi
Exterior lighting
1
—
Latches/locks/linkages
1
—
Power train
1
—
Service brakes
1
20,000 mi
Structure: emergency: escape/egress/exit
1
—
Suspension
1
1,094 mi
Unknown or other
1
—
Visibility: glass, side/rear
1
2,000 mi
The 2016 model has about half as many complaints as this one. The 2018 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.