Known Recalls

Recall campaign · NHTSA 19V550000

Structure: emergency: escape/egress/exit

Daimler Trucks North America LLC filed this campaign with NHTSA on 2019-07-25.

Recall campaignNHTSA 19V550000

Structure: emergency: escape/egress/exit

Component
Structure: emergency: escape/egress/exit
Manufacturer
Daimler Trucks North America LLC
Vehicles affected
3,080
Reported to NHTSA
2019-07-25
Owners notified
2019-11-15

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Thomas Built Minotour, Saf-T Liner C2, Saf-T Liner EFX, and Saf-T Liner HDX school buses equipped with Safe Fleet Prolo Roof Escape hatches. Due to a manufacturing issue, the roof hatch external handle may unexpectedly break under reasonable use.

Safety risk

If the roof hatch external handle breaks, in the event of an emergency, the hatch cannot be easily opened from outside the vehicle, increasing the risk of injury.

Manufacturer remedy

DTNA will notify owners, and dealers will install a new handle, free of charge. Owners were issued an interim notification on September 13, 2019. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-819.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Scope of coverage

8 model years across 4 models.

ModelYears on record
THOMAS BUILT BUSES Minotour2020 2019
THOMAS BUILT BUSES SAF-T-Liner C22020 2019
THOMAS BUILT BUSES SAF-T-Liner EFX2020 2019
THOMAS BUILT BUSES SAF-T-Liner HDX2020 2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.